Urban Beach Clothing >>> terms & conditions
By using this website, you agree to the terms and conditions as set out below
All of our prices are expressed in Australian dollars (AUD) and include GST (Goods and services tax) as of 30 March 2011. Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.
Free shipping available on all orders $100 and above - within Australia only. Urban Beach Clothing delivers Australia wide using Australia Post. At this time we do NOT accept international orders through our website. Please email us at email@example.com to enquire about a special order.
After ordering online, you will receive an email from eWAY containing your order details (if you have provided and email address). We will normally confirm receipt of your order within a few minutes of ordering.
Typically, orders will be dispatched within 2 business days with delivery expected within 3-7 business days, depending on your location within Australia. Urban Beach Clothing does not accept responsibility for goods lost or damaged in transit.
Regular Post Australia Wide: $10.00
You will receive confirmation via email once your order has been dispatched
Urban Beach Clothing is committed to customer satisfaction - therefore will will happily provide you with an exchange or refund* on your purchase.
*Refunds are not available on sale items. For returned sale items we will happily provide an exchange for another product at the same price as the sale item
Urban Beach Clothing will accept claims for exchange or refund* within 14 days of delivery. Please email us at firstname.lastname@example.org within this timeframe to start the exchange or refund* process.
This policy does not apply to goods which have been worn, used, damaged after delivery, or if any attempt has been made to alter the product. All products must be returned in a new, unworn condition with original receipt of purchase and tags attached. If products appear to be worn or are not in their original new condition, the return will not be accepted.
All postage and insurance costs for the delivery are to be paid by the customer. We recommend that you return the product by registered post and that you prepay all postage. You assume any risk of lost, stolen or damaged goods during postage. Urban Beach Clothing will not be responsible for parcels lost or damaged in transit. Urban Beach Clothing will not accept any parcels that have been damaged in transit. The parcel will be returned to you at your cost.